Make the scene safer
If conditions and local rules allow, move out of active traffic, turn on hazard lights, check for injuries, and call 911 when anyone may be hurt or the scene is unsafe.
Record useful details
Photograph vehicle positions, damage, license plates, road conditions, signals, and nearby signs. Exchange contact and insurance information without debating fault.
Choose your repairer carefully
You can discuss the claim with your insurer while choosing a qualified repair facility. Ask how procedures, parts, supplements, scans, calibrations, and updates will be handled.
Start with the right contact
Call CARSTAR Eagle Rock, book online, or send photos. Images can begin the conversation, but a complete plan may require an in-person inspection and disassembly.